Big Commerce Review: An In-Depth Analysis of Features and Benefits

BigCommerce is an e-commerce platform that allows businesses to create and manage online stores. It provides a range of features and tools to help businesses sell products and services online. With its user-friendly interface and extensive customization options, BigCommerce is a popular choice for businesses of all sizes.

  

BigCommerce offers a range of core features such as website design, shopping cart functionality, payment processing, and shipping integration. It also offers a range of customization options and integrations with third-party apps and services. These features make it easy for businesses to create a unique and professional-looking online store that meets their specific needs.

In this article, we will provide an in-depth review of BigCommerce. We will cover its key features, ease of use, customization and integrations, pricing and value, security and reliability, and user reviews and feedback. By the end of this article, readers will have a clear understanding of whether BigCommerce is the right e-commerce platform for their business.

Key Takeaways

  • BigCommerce is a powerful e-commerce platform that offers a range of core features and customization options to help businesses create and manage online stores.
  • Its user-friendly interface and extensive integrations with third-party apps and services make it a popular choice for businesses of all sizes.
  • However, its pricing plans can be expensive for smaller businesses, and some users have reported issues with customer support.

Overview of Big Commerce

  

Big Commerce is a SaaS (Software as a Service) e-commerce platform that enables businesses to build and manage their online stores. It offers a range of features that help merchants create and customize their online storefronts, manage inventory, process payments, and track orders.

Platform History

Big Commerce was founded in 2009 by Eddie Machaalani and Mitchell Harper. Since then, the company has grown rapidly, with over 95,000 active stores and $25 billion in sales processed on the platform. In 2020, Big Commerce went public on the NASDAQ stock exchange, under the ticker symbol "BIGC".

The platform has undergone significant changes since its inception, with regular updates and new feature releases. In 2021, Big Commerce launched a new version of its platform, called "Big Commerce Next", which includes a revamped user interface, improved site speed, and enhanced mobile responsiveness.

Market Position

Big Commerce competes with other SaaS e-commerce platforms such as Shopify, WooCommerce, and Magento. While Shopify is the market leader, Big Commerce has carved out a niche for itself by targeting mid-market and enterprise-level businesses. The platform offers a range of pricing plans to suit different business sizes and needs, with a focus on scalability and flexibility.

Big Commerce also offers a range of integrations with third-party apps and services, including payment gateways, shipping providers, and marketing tools. This allows merchants to customize their stores and extend the functionality of the platform beyond its core features.

Overall, Big Commerce is a robust and feature-rich e-commerce platform with a strong focus on scalability and flexibility. Its target market is mid-market and enterprise-level businesses, with a range of pricing plans to suit different needs.


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